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Provide QI Training and Resources to Staff

Training Stock Photo

Educating staff about QI can be a daunting task. NACCHO has developed some presentations and compiled other resources for LHDs to use when the need for training arises.

NACCHO's Ready-Made Training on QI
Has your staff asked, "What exactly is QI?" If so, this training is for you! These materials are intended for LHDs to introduce the basics of QI to LHD staff. The information presented serves as a primer before delving into more in-depth information on how to use and apply QI in the agency. The following training materials have been designed to save LHDs time in preparing materials prior to presenting to staff:

  • Powerpoint Presentation—each slide contains talking points and instructions on how to tailor the slides to each LHD;
  • Presenter's guide—designed to accompany the PowerPoint, this guide provides the presenter with slide-by-slide instructions and talking points, along with additional tips to prepare for the presentation;
  • ABCs of PDCA paper—provides step-by-step instructions of how to move through the Plan-Do-Check-Act (PDCA) process and is designed for the beginner who has been introduced to QI methods and techniques;
  • Levy County QI Storyboard—provides a one-page graphic representation of how Levy County Health Department used the PDCA process to increase accurate and timely animal bite reporting; and

OSU Center for Public Health Practice Training Courses
OSU's Center for Public Health Practice has created online courses for understanding and conducting continuous quality improvement (CQI) in public health.

CQI for Public Health: The Fundamentals and CQI for Public Health: Tool Time are free and available to anyone looking to learn more about these valuable topics and tools. Many LHDs use these modules for Just-in-Time training for staff.