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Wagoner County Health Department (OK)


Full-Time Equivalents (FTEs): 19

Population Served:
67,000

QI Techniques:
Fishbone Diagram, Interrelationship Diagraph, Process Mapping

Project Overview:
The Wagoner County Health Department (WCHD) is located in Eastern Oklahoma and serves a population of 67,000. WCHD chose to address communication issues that prevented the department from being as effective as it would like. As a result of improvement efforts, WCHD discovered that information is not always shared with those who need it, and the department is taking steps to implement a communication enhancement project.

Wagoner County Health Department Case Example