Full-Time Equivalents (FTEs): 140
Population Served: 439,000
QI Techniques: 5 Whys, Pareto Chart, Process Mapping, Root Cause Analysis
Project Overview: The Genesee County Health Department (GCHD) is located in Southeast Michigan and serves a diverse urban and rural population of approximately 439,000. GCHD chose to improve the documentation process of staff trainings, and as a result of a quality improvement project, the process now accurately documents an increased number of trainings and leadership development activities.
Genesee County Health Department Case Example
Genesee County Health Department Storyboard
Genesee County Health Department Appendices
