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Story from the Field

Name of Health Department/Agency: Knox County Health Department
State: TN
Date Added: 12/29/2009
Themes: Vaccine Supply and Distribution
Issue Summary: Maintaining rountine public health services while administering H1N1 vaccine.
Description of Issue(s):

In order to maintain our regular flow and provide routine public health services while responding to community demand for H1N1 vaccine we needed to come up with an alternative delivery method.

Actions taken to address the issue(s): We extended both clinical and clerical staff by contracting with a temp agency. We opened a fast track H1N1 only clinic outside our usual clinic location and staffed with 1 or 2 health department employees and the rest were temp staff. Usually maintaining a staff of 10-12.
Outcomes that resulted from actions taken: There was minimal health department staff required to provide H1N1 vaccine and therefore there was no need to reduce services. Our biggest line in the fast track clinic was 20 people deep.

Knox County's Fast Track H1N1 Vaccine Consent form can be viewed in NACCHO's H1N1 Toolkit at:

Knox County's Spanish H1N1 Vaccine Consent Form can be in viewed in NACCHO's H1N1 Toolkit at:

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