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Story from the Field

Name of Health Department/Agency: Baltimore County Health Department
State: MD
Date Added: 12/21/2009
Themes: Communications - General H1N1
Issue Summary: LHD Provides H1N1 Updates to Community Through Electronic Newsletter
Description of Issue(s): The Baltimore County Community Connection Network (CCN), an electronic newsletter, was set up as a free service to provide accurate, timely health information to the people who live, work, and play in Baltimore County.
Actions taken to address the issue(s): Hosted by the Baltimore County Department of Health, the CCN gives periodic updates on health issues that are important to the public with regard to H1N1. The CCN keeps people informed about health topics, programs, and events around the County. Volume 1, Issue 1 published in October 2009 focused on upcoming free H1N1 flu clinics and definitions of priority groups. Subsequent issues focused on vaccine safety, frequently asked questions, vaccine shortage, tips for attending mass H1N1 vaccination clinics, injection vs. mist, preventing the spread of H1N1, school-located vaccinations, staying healthy for the holidays, protecting mom and baby, and other topics. Links to learn more about seasonal and H1N1 influenza were included in each CCN issue.
Outcomes that resulted from actions taken: The CCN is an easy and fast way to keep the public informed. For example, the recent voluntary recall of certain lots of H1N1 vaccine was highlighted in the newsletter with the note that none of the recalled vaccine had been given by the Baltimore County Department of Health. Since the health department receives their H1N1 reports directly from the Centers for Disease Control and Prevention (CDC) and the Maryland Department of Health and Mental Hygiene (DHMH), the public can be assured that they are receiving the most current and accurate information available.

An archive of past issues of the Community Connnection Network can be found at:

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