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Story from the Field

Name of Health Department/Agency: Cecil County Health Department
State: MD
Date Added: 05/21/2009
Themes: Communications - General H1N1,State and Local Coordination
Issue Summary: Good communication and information sharing key to success
Description of Issue(s): Cecil County felt that the daily conference calls with OP&R/DHMH were very helpful.
Actions taken to address the issue(s): In turn we held a briefing with our EOC representatives and kept in daily contact with key partners.? We also met daily with a representative from each of our divisions, so that they in turn could give their staff an update each day.? Stephanie Garrity, Health Officer, also felt that the press briefings held by Secretary Colmers, Fran Phillips, and David Blythe gave good information to the public and minimized the amount of calls coming to the local health departments.?
Outcomes that resulted from actions taken: To conclude, good communication and information sharing helps to reduce stress/tension and builds better relationships.

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