Login Event Calendar Careers About NACCHO Contact Us Site Map

Dear Visitor,

You have reached the archived version of NACCHO's website. As of February 1, 2016, the content on this site will no longer be updated and may contain outdated information. To see NACCHO's most recent and updated content, please visit our new site at www.naccho.org.

If you have additional questions, please contact us at support@naccho.org.


Return to Toolbox Main.

Organization-wide QI: Quality Management Roles and Responsibilities/Program Description Template


For those LHDs with more advanced-level experience in quality improvement (QI), this template is an excellent resource to assist in establishing a system of performance management in the agency. This 8-page document defines the roles and responsibilities of the:

  • Management Team;
  • Management Group;
  • Quality Council; and
  • all agency staff in their assigned activities.

The accompanying flow charts summarize these roles, and the detailed task analysis provides specific information regarding responsibilities to assist in strategic planning processes.

Primary Toolkit:

Quality Improvement Toolkit

Keyword Area:

Performance Indicators, Quality Improvement


Institutional Author:

MCPP Healthcare Consulting, Inc.





The NACCHO Toolbox is a repository of available resources to help local public health practitioners. Tools are produced by local, state, and federal agencies, as well as academic institutions and other stakeholders. The contents of this Toolbox are solely the responsibility of the authors and do not necessarily reflect any official recommendations of NACCHO. NACCHO makes no express or implied warranty with respect to the contents and disclaims liability for any damages arising from or connected to the use of the material in this Toolbox.