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Tools for Communication with the General Public in Emergencies


This promising practice outlines how the Ingham County Health Department implemented the Mutare Software Interactive Disease Module Information System to address the public's need for accurate and timely information during emergency situations, such as West Nile Virus and Influenza.  The implementation action steps included:

  • executing an overall needs survey
  • creating a systematic approach
  • programming and training staff
  • testing the system and  implementation

Primary Toolkit:

PH Informatics Toolkit

Keyword Area:

Health Information Technology (HIT), Risk Communication


Institutional Author:

Ingham County Health Department





The NACCHO Toolbox is a repository of available resources to help local public health practitioners. Tools are produced by local, state, and federal agencies, as well as academic institutions and other stakeholders. The contents of this Toolbox are solely the responsibility of the authors and do not necessarily reflect any official recommendations of NACCHO. NACCHO makes no express or implied warranty with respect to the contents and disclaims liability for any damages arising from or connected to the use of the material in this Toolbox.