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Continual Training and Pre-Completed Application/ Invoices Enhance Centrax


This promising practice outlines how one health department conducted “Continual Training” in the complicated, state-mandated Centrax computer program.  It also established “Pre-Completed Application/Invoices Enhance Centrax.” The objective is to increase efficiency and productivity, with the goals of faster permitting procedures, more effective computer information available for all staff, and a more customer-friendly overall permitting procedure.

Included are details regarding responsiveness and innovation of the program, agency and community roles, costs, and elements in implementation.

Primary Toolkit:

PH Informatics Toolkit

Keyword Area:

Health Information Technology (HIT), Workforce Competency


Institutional Author:

Florida Department of Health, Environmental Health Unit





The NACCHO Toolbox is a repository of available resources to help local public health practitioners. Tools are produced by local, state, and federal agencies, as well as academic institutions and other stakeholders. The contents of this Toolbox are solely the responsibility of the authors and do not necessarily reflect any official recommendations of NACCHO. NACCHO makes no express or implied warranty with respect to the contents and disclaims liability for any damages arising from or connected to the use of the material in this Toolbox.