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Procedure for Texting Clients via Google Voice


The Multnomah County Health Department is beta testing Google Voice as their primary method for sending text messages to clients for partner services activities.  A key benefit of using Google Voice is that it removes the cost barrier of having to buy and use cell phones. The health department is in the process of finalizing their official procedure for using Google Voice for texting clients for partner services.  Please note that this is a DRAFT of the procedure. Once the final version has been completed, it will be made available.

Primary Toolkit:

HIV/STI Toolkit

Secondary Toolkits:

Infectious Disease Prevention and Control Toolkit

Keyword Area:

HIV/AIDS, Sexually Transmitted Infections (STI)


Institutional Author:

Multnomah County Health Department




The NACCHO Toolbox is a repository of available resources to help local public health practitioners. Tools are produced by local, state, and federal agencies, as well as academic institutions and other stakeholders. The contents of this Toolbox are solely the responsibility of the authors and do not necessarily reflect any official recommendations of NACCHO. NACCHO makes no express or implied warranty with respect to the contents and disclaims liability for any damages arising from or connected to the use of the material in this Toolbox.