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DIS Procedure for Text Messaging for Case Investigation and Partner Services


The Multnomah County Health Department developed this step-by-step guide for DIS using text messaging for case investigation and partner services. Pictures of the mechanism used for text messaging (an iPhone) accompany corresponding steps in the process. 

Primary Toolkit:

HIV/STI Toolkit

Secondary Toolkits:

Communications Toolkit,Infectious Disease Prevention and Control Toolkit,CDC Winnable Battles

Keyword Area:

HIV/AIDS, Infectious Diseases, Sexually Transmitted Infections (STI), Social Media


Institutional Author:

Multnomah County Health Department





The NACCHO Toolbox is a repository of available resources to help local public health practitioners. Tools are produced by local, state, and federal agencies, as well as academic institutions and other stakeholders. The contents of this Toolbox are solely the responsibility of the authors and do not necessarily reflect any official recommendations of NACCHO. NACCHO makes no express or implied warranty with respect to the contents and disclaims liability for any damages arising from or connected to the use of the material in this Toolbox.