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Tools & Templates: Using QI Tools to Make a Difference in H1N1 Flu Immunization Clinics


This 9-page report presents how quality improvement (QI) was built into the Northern Kentucky Independent District Health Department's (NKIDHD) process to develop a plan to run H1N1 immunization clinics. Using various QI tools including a customer survey for data collection, Flow Charting and Stop/Start/Continue Matrix, NKIDHD identified areas for improvement within the immunization process.  This resource is intended for those with basic QI knowledge and ready to apply QI to agency functions.      

Primary Toolkit:

Quality Improvement Toolkit

Keyword Area:

Immunization, Quality Improvement


Institutional Author:

Northern Kentucky Independent District Health Department





The NACCHO Toolbox is a repository of available resources to help local public health practitioners. Tools are produced by local, state, and federal agencies, as well as academic institutions and other stakeholders. The contents of this Toolbox are solely the responsibility of the authors and do not necessarily reflect any official recommendations of NACCHO. NACCHO makes no express or implied warranty with respect to the contents and disclaims liability for any damages arising from or connected to the use of the material in this Toolbox.