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Case Example: City of Milford Health Department


As part of a quality improvement (QI) project, the City of Milford Health Department (CMHD) focused on improving the Department's capacity to conduct periodic community health assessments. Through the use of various QI techniques (Fishbone Diagram and Gantt Chart), CMHD staff and community stakeholders were trained on the importance of community health assessments and quality improvement to increase knowledge of assessment processes, and to brainstorm potential priority areas for the community.

Primary Toolkit:

Accreditation Preparation Toolkit

Keyword Area:

Quality Improvement


Institutional Author:

City of Milford Health Department (CT)





The NACCHO Toolbox is a repository of available resources to help local public health practitioners. Tools are produced by local, state, and federal agencies, as well as academic institutions and other stakeholders. The contents of this Toolbox are solely the responsibility of the authors and do not necessarily reflect any official recommendations of NACCHO. NACCHO makes no express or implied warranty with respect to the contents and disclaims liability for any damages arising from or connected to the use of the material in this Toolbox.