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QI Example: Michigan Storyboards


These storyboards illustrate quality improvement (QI) efforts in Berrien, Kent, Genesee, and Ottawa counties in Michigan using the Plan-Do-Check-Act approach.  These storyboards are a way of reporting on quality improvement or performance excellence by highlighting key points and breakthroughs within a story of the project.  For those ready to apply QI to agency functions, this resource provides an excellent example of QI tools and techniques including Fishbone Diagrams, Flow Charts, and Data Charts

Primary Toolkit:

Quality Improvement Toolkit

Keyword Area:

Quality Improvement


Institutional Author:

Berrien County, Kent County, Genesee County, and Ottawa County Health Departments





The NACCHO Toolbox is a repository of available resources to help local public health practitioners. Tools are produced by local, state, and federal agencies, as well as academic institutions and other stakeholders. The contents of this Toolbox are solely the responsibility of the authors and do not necessarily reflect any official recommendations of NACCHO. NACCHO makes no express or implied warranty with respect to the contents and disclaims liability for any damages arising from or connected to the use of the material in this Toolbox.