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Case Example: Jefferson County Department of Health (AL)


Using the NACCHO Local Health Department Self-Assessment Tool for Accreditation Preparation, and a quality improvement process, Jefferson County Department of Health in Alabama created an e-mail listserv to 1) improve efficiency for internal communications as they prepare for accreditation, and 2) improve external communication within the local public health system. As a result, 217 subscribers joined the listserv, representing approximately 120 agencies and organizations. Thorough the listserv subscribers now:

  • Receive regular updates on progress with the community health improvement plan, and
  • <!--[endif]-->Exchange significant information with other subscribers on the listserv.

Additional information about the listserv initiative is available in this 18-page case example.

Primary Toolkit:

Accreditation Preparation Toolkit

Keyword Area:

Quality Improvement


Institutional Author:

Jefferson County Department of Health





The NACCHO Toolbox is a repository of available resources to help local public health practitioners. Tools are produced by local, state, and federal agencies, as well as academic institutions and other stakeholders. The contents of this Toolbox are solely the responsibility of the authors and do not necessarily reflect any official recommendations of NACCHO. NACCHO makes no express or implied warranty with respect to the contents and disclaims liability for any damages arising from or connected to the use of the material in this Toolbox.