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Case Example: West Allis Health Department (Strategic Planning)


The West Allis Health Department in Wisconsin is engaged in a comprehensive quality improvement process to prepare for national accreditation by 2011.  Using the NACCHO Local Health Department Self-Assessment Tool, the Department identified areas of strengths and weaknesses in the agency's operations. 

After reviewing the assessment results, the Department created a new strategic plan, with the necessary infrastructure, to be fully prepared to apply for accreditation by December 31, 2010. The West Allis Board of Health is completely behind this effort and will be building this accreditation component into its annual goal setting process. 

More information on their strategic planning process is available in this 22-page case example.

Primary Toolkit:

Accreditation Preparation Toolkit

Keyword Area:

Quality Improvement, Strategic Planning


Institutional Author:

West Allis Health Department





The NACCHO Toolbox is a repository of available resources to help local public health practitioners. Tools are produced by local, state, and federal agencies, as well as academic institutions and other stakeholders. The contents of this Toolbox are solely the responsibility of the authors and do not necessarily reflect any official recommendations of NACCHO. NACCHO makes no express or implied warranty with respect to the contents and disclaims liability for any damages arising from or connected to the use of the material in this Toolbox.